Jack Shellhammer - RN, CCM, BA

Senior Nurse Case Manager

"Exemplary service delivers measurable results."“Here is a powerful yet simple rule. Always give people more than they expect to get.”

Jack is a Registered Nurse and has a Bachelor of Arts in Political Science. His duties as a Case Manager include providing rehabilitation consulting for Workers' Compensation and Auto No-Fault clients with varying degrees of disability. Prior to his tenure at ReviewWorks, Jack provided direct patient care to patients in the psychiatric/medical setting, including resident care, care planning, and team-leading skills. He has additional experience in management, coaching, and customer service.

U.P./Northern Michigan/Petoskey/Alpena

Robert Bartlett - President

"Exceeding customer expectations is more than a process. It's a culture where employees have the knowledge & skills to do what's right."

Pier Marchese - Director, Corporate Business Operations

“None of us is as smart as all of us.”

Dianne Mateja, RN, BS - Executive Director

"There is always a choice about the way you do your work. Choosing to do your best is the most rewarding."

Diane M. Maruszewski - Director, Rehabilitation Services, MA, CRC, LPC, CCM, CBIS

"Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work."

Robin Elliott

''There is no I in team.''

Stacey Stephens

"Listening, knowledge, and creativity cultivate rewarding outcomes in all partnerships."

Emily Minard - RN, BSN, CCM

"Coming together is a beginning. Keeping together is progress. Working together is success."

Amber Johnson, RN, BSN

"Alone we can do so little; together we can do so much."

Amy Kownacki - RN, BSN, BS

"The strength of the team is each individual member. The strength of each member is the team."

Anne Trojanek - RN, BSN

"Know what your customers want most and what your company does best. Focus on where those two meet."

Ashley Cooper - RN, BSN

"Truth builds trust."

Becky Quigley - RN, BSN

“There is no greater joy, no greater reward than to make a difference in the lives of others”

Brenda Bartula - RN, BSN

"Revolve your world around the customer and more customers will revolve around you."

Brianna Egbert - RN, BSN, CCM

"Creativity, diversity, and passion drive innovation and excellence in care."

Dana M. Miller - RN, CCM, CBIS

"When the customer comes first, the customer will last."

Donna Tactac - RN, BSN, BSBA

“Here is a powerful yet simple rule. Always give people more than they expect to get.”

Erika Forsyth - RN, BSN

"There are no traffic jams along the extra mile."

Greg Werth - RN, CCM

"Always strive to do more than is required of you."

Janice Messina - RN, CRRN, CCM

“Customer service represents the heart of a brand in the hearts of its customers.”

Julie Hawkins - RN, BSN, CCM

"Treating each individual with a holistic approach to care is essential for successful recovery."

Lisa Broderick - RN, BSN, CCM

"Customer service is not a department, it’s everyone’s job."

Mandy Kubik - RN

''You must strive to surpass customer expectations through a passionate commitment to excellence and the highest of ethical and professional standards.''

Olivia Susalla, RN, BSN

"Great things in business are never done by one person. They're done by a team of people."

Rachel Francis - RN, BSN

"Treating each individual with a holistic approach to care is essential for successful recovery.

Stacey MacDonell - RN, BSN

''You must strive to surpass customer expectations through a passionate commitment to excellence and the highest of ethical and professional standards.''