Lisa Broderick - RN, BSN, CCM

Senior Nurse Case Manager

Email: Lisa_Broderick@ReviewWorks.com

"Customer service is not a department, it’s everyone’s job."

Lisa is a Certified Case Manager with experience in various facets of the health care industry. She has experience within the acute care setting with complicated Neurological, Neurosurgical and Orthopedic Spine patients. Her experience as a Case Manager includes Workers' Compensation, Auto No-Fault, Long Term Disability and Health Maintenance Organization (HMO) arenas. Currently, Lisa coordinates rehabilitation services for Catastrophic TBI, SCI, Multiple Trauma, Orthopedic, RSD and Pediatric clients. She also manages claims where English is the second language.

Grand Rapids/Muskegon/Kalamazoo

Robert Bartlett - President

"Exceeding customer expectations is more than a process. It's a culture where employees have the knowledge & skills to do what's right."

Pier Marchese - Director, Corporate Business Operations

“None of us is as smart as all of us.”

Dianne Mateja, RN, BS - Executive Director

"There is always a choice about the way you do your work. Choosing to do your best is the most rewarding."

Diane M. Maruszewski - Director, Rehabilitation Services, MA, CRC, LPC, CCM, CBIS

"Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work."

Robin Elliott

''There is no I in team.''

Stacey Stephens

"Listening, knowledge, and creativity cultivate rewarding outcomes in all partnerships."

Emily Minard - RN, BSN, CCM

"Coming together is a beginning. Keeping together is progress. Working together is success."

Amber Johnson, RN, BSN

"Coming together is a beginning. Keeping together is progress. Working together is success."

Amy Kownacki - RN, BSN, BS

"Alone we can do so little, together we can do so much."

Ashley Cooper - RN, BSN

"Truth builds trust."

Becky Quigley - RN, BSN

“There is no greater joy, no greater reward than to make a difference in the lives of others”

Brenda Bartula - RN, BSN

"Revolve your world around the customer and more customers will revolve around you."

Brianna Egbert - RN, BSN, CCM

"Creativity, diversity, and passion drive innovation and excellence in care."

Dana M. Miller - RN, CCM, CBIS

"When the customer comes first, the customer will last."

Donna Tactac - RN, BSN, BSBA

“Here is a powerful yet simple rule. Always give people more than they expect to get.”

Erika Forsyth, RN, BSN

"There are no traffic jams along the extra mile."

Erika Thompson - RN, BSN, CCM

“Leave people better than you find them.”

Greg Werth - RN, CCM

"Always strive to do more than is required of you."

Jack Shellhammer - RN, CCM, BA

"Exemplary service delivers measurable results."

Janice Messina - RN, CRRN, CCM

“Customer service represents the heart of a brand in the hearts of its customers.”

Julie Hawkins - RN, BSN, CCM

"Treating each individual with a holistic approach to care is essential for successful recovery."

Mandy Kubik - RN

''You must strive to surpass customer expectations through a passionate commitment to excellence and the highest of ethical and professional standards.''

Olivia Susalla, RN, BSN

"Coming together is a beginning. Keeping together is progress. Working together is a success."

Patsy S. Borchak - RN, BSN, BS

"Know what your customers want most and what your company does best. Focus on where those two meet."

Rachel Francis, RN, BSN

"Treating each individual with a holistic approach to care is essential for successful recovery.

Stacey MacDonell, RN, BSN

''You must strive to surpass customer expectations through a passionate commitment to excellence and the highest of ethical and professional standards.''

Theresa Pulford, RN, BSN, HN-BC

"The best way to find yourself is to lose yourself in the service of others."

Carol Marks - MA, LPC, CRC

"Only a life lived in the service to others is worth living."

Kimberley L. Thompson - MS, LPC, CRC

“Nothing is so contagious as enthusiasm.”

Cathy Niland, RN

"There are no traffic jams along the extra mile."

Marcia L. Davis, RN

“Success is not final; failure is not fatal: it is the courage to continue that counts

Trisha Nesbitt, MSN, RN

"Treating each individual with a holistic approach to care is essential for successful recovery."

Tom Bozek - Information Services Manager

"The person who seeks conventional wisdom gets left behind."